The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Prepare to deliver mail/consignment
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Mail/consignment or delivery and associated items are identified and collected promptly from specific locations Completed |
Evidence:
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Mail/consignment is sorted accurately into the route order Completed |
Evidence:
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Mail/consignment is handled in a manner that minimises the risk of damage Completed |
Evidence:
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Special items are identified accurately Completed |
Evidence:
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Mail/consignment is organised into bundles and kept in sequence for delivery Completed |
Evidence:
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Mail/consignment is handled securely Completed |
Evidence:
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Deliver mail/consignment to specific route
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Established laws, by-laws and procedural guidelines are followed and applied whilst undertaking deliveries Completed |
Evidence:
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Mail/consignment is delivered in good condition and in the specified sequence Completed |
Evidence:
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Deliveries are completed within specified times Completed |
Evidence:
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Mail/consignment is kept secure to minimise the risk of damage, theft, misdelivery and loss Completed |
Evidence:
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Items requiring special treatment are delivered as specified and relevant documentation is completed accurately Completed |
Evidence:
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Contact with customers is conducted courteously and in a manner that encourages customers to continue to use and recommended mail services Completed |
Evidence:
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Hazards associated with delivery round are identified and acted on Completed |
Evidence:
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Report on delivery activity
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Incidents involving customers that occur, or hazards identified during the delivery, are reported accurately to the relevant person Completed |
Evidence:
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Opportunities for developing workplace business, together with competitor activity, that are identified during delivery operations are recorded and reported to the appropriate person Completed |
Evidence:
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Undelivered and undeliverable mail/consignment is processed in accordance with workplace policies and procedures Completed |
Evidence:
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Documents are completed, checked for accuracy and returned promptly to the appropriate persons Completed |
Evidence:
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